Ordering and Payment
Q: How do I place an order?
A: To place an order, simply browse our products, add the items you wish to purchase to your cart and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit cards, Visa, Master Card, and other electronic payment options.
Q: Can I cancel or modify my order after it has been placed?
A: Orders can be modified or canceled before shipping. Please contact our customer service team immediately for assistance.
Shipping and Delivery
Q: What are your shipping options and delivery times?
A: We offer standard and expedited shipping options. Delivery times vary depending on your location and the shipping method selected.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website. Or you can contact our team for tracking.
Q: Do you ship internationally?
A: No.
Returns and Refunds
Q: What is your return policy?
A: We accept returns within 10 days of purchase. Items must be in their original condition, with all accessories and packaging. Please refer to our http://Refund Policy for more details.
Q: How do I return an item?
A: To return an item, contact our customer service team to initiate the process and receive a return authorization number. Follow the instructions provided to send back the item.
Q: When will I receive my refund?
A: Refunds are processed within 15 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.
Product Information
Q: Are your products covered by a warranty?
A: Yes, all our products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product. Please refer to the product description for specific warranty information.
Q: How can I find the user manual for my product?
A: User manuals are included with your product.
Q: What should I do if my product is defective or damaged?
A: If you receive a defective or damaged product, contact our customer service team within 3 days of receiving the item. We will arrange for a replacement or refund after inspection.
Account Privacy
Q: Is my personal information secure?
A: Yes, we use industry-standard security measures to protect your personal information. For more details, please review our Privacy Policy.
Customer Support
Q: How can I contact customer service?
A: You can reach our customer service team via email at admin@electronixhub.pk or by phone. Our business hours are Monday to Friday, 10 AM to 7 PM.
Q: Do you offer technical support for your products?
A: Yes, we offer technical support for all our products.
Promotions and Discounts
Q: How can I find out about promotions and discounts?
A: You can check our home page for current promotions.
Q: Can I use multiple discount codes on one order?
A: Only one discount code can be applied per order. Discount codes cannot be combined with other promotions or offers.